Module 05 of 6~16 minPro
Advanced Voice Agent Features
Build Squad multi-agent systems, plug in custom LLMs, configure knowledge bases, and analyze call transcripts for optimization.
§ You will learn
- Configure Vapi Squads to build multi-agent systems where specialized agents hand off between each other during a call
- Upload and configure a knowledge base in Vapi so agents can answer questions from company documents without hallucinating
- Connect a custom LLM endpoint to Vapi for use cases requiring proprietary models, fine-tuned models, or local inference
- Use Vapi's call analysis and structured data extraction to automatically pull insights from call transcripts
- Implement Vapi's voicemail detection to handle answering machines gracefully in outbound calling campaigns
§ Sealed entry
This module is part of the Pro record.
4 sections · ~16 min · objectives above are the preview